Throughout the year, the Association offers various Webinars, Audioconferences, on-site programs and on-line education (carelearning.com) that focuses on health care issues which affect Virginia health systems. Click on the program title below to download the brochure and registration materials. To register for a program, print the PDF version and submit to VHREF.
Please click on hotels for a list of nearby hotels if overnight room reservations are required in Glen Allen, Virginia, as well as directions to VHHA headquarters in Glen Allen.

For more information on any program listed below, contact the director of education.

Be sure to visit www.carelearning.com for your on-line educational courses.

Education News, November 2009


Medical Staff Leadership 2010
Four Part Audio Conference Series
January 19  Upfront Credentialing: Policies & Procedures
January 26  Corrective Action: Options & Solutions
February 2  Effectively Managing the Hearing Process
February 9  Hot Topics: What to Expect in 2010
Fee: $700 per connection (complete series)
        $200 per connection/per session (individually)

Target audience: Existing, new and emerging physician medical staff leaders, medical staff professionals, their CEOs, VPMAs and CMOs

2010 Hospital Trustee Series
Audio Conference four part series
January 27  Physician Relationships
February 24  Nurse Staffing Dilemma
March 24  Physician Credentialing
Fee: $525 per connection/per session for the three-part series or $200 per connection/per session if purchased individually.

Target audience: CEOs, administrators, trustees and board staff

Assuring Fair Market Value for Hospital-Based Specialty Contracts: What Hospital Executives Need to Know
Webinar
January 28
Fee: $200 per connection

The increasing focus on physician alignment has led many hospitals to develop a range of complex and creative physician financial arrangements.  The focus of this presentation will be on a case study pertaining to a recent pathology arrangement developed at Presbyterian Healthcare Services.

Target audience: CEOs, COOs, CFOs, CMOs, board members, business development and strategic planning leadership, compliance officers and legal counsel.

Outpatient Market Positioning Strategies: Maximizing Effectiveness and Increasing Volume Demand
Webinar
January 28
Fee: $200 per connection

Learn a proven process for evaluating markets, identifying opportunities and determining supportable strategies that will maximize the success of the outpatient program.

Target audience: CEOs, COOs, CFOs, CMOs, CNOs, business development and strategic planning leadership and ambulatory/outpatient services

The Role of Professional Health Care Interpreters
Webinar
January 28
Fee: $200 per connection

This presentation will discuss the population, referred to as persons with limited English proficiency and ensuring effective communication.

Target audience: Compliance officers, directors of nursing, patient care experience staff, risk managers

Reporting Sentinel Events and the Method of Root Cause Analysis
Webinar
February 2
Fee: $200 per connection

Learn from a former Joint Commission surveyor how to be in compliance with The Joint Commission and also how to decrease these very serious errors.

Target audience: CEOs, COOs, CNOs, CMOs, nursing and clinical leadership, The Joint Commission coordinators, performance improvement directors and staff, safety officers and personnel and risk managers.

Mastering the 2009 Inpatient Rehab Rule: It's Much More than a Payment Update
Webinar
February 2
Fee: $200 per connection

This Webinar focuses on the key aspects of the 2009 CMS rule for inpatient rehabilitation and steps that providers can take to successfully meet these demands.

Target audience: CEOs, COOs, CFOs, CNOs, CMOs, directors of inpatient rehab programs, acute care managers responsible for inpatient rehab units, planning and strategy staff responsible for further development of inpatient rehab programs and key rehab managers and staff.

Making Sense of Present on Admission, Never Events and the New CMS Payment Guidelines
Webinar
February 4
Fee: $200 per connection

This presentation will focus on strategies to prevent complications and ways to ensure reimbursement.

Target audience: CEOs, COOs, CFOs, CNOs, CMOs, financial services, reimbursement staff, wound and ostomy nurses, performance improvement directors, risk managers, safety officers and nursing home administrators.

Preparing for the Four Vulnerabilities in TJC Survey for EOC, Emergency Management and Life Safety Standards
Webinar
February 4
Fee: $200 per connection

Receive specific guidance on how to interpret the four vulnerabilities that apply to the EOC, Emergency Management and Life Safety Chapters, and learn how to comply with these standards.

Target audience: CEOs, COOs, CMOs, CNOs, JC coordinators, safety officers, RMs, QM and PI directors, facility and engineering managers, fire safety professionals and any staff involved with EOC and Life Safety responsibilities.

Medical Tourism: Why Your Hospital Needs a Medical Tourism Strategy
Webinar
February 9
Fee: $200 per connection

Participants will learn why a medical tourism strategy is needed, whether their hospital is a community hospital or a large teaching hospital.

Target audience: CEOs, COOs, CFOs, CMOs, physicians, trustees, directors of planning/strategy, directors of business development.

Building Customer Loyalty: With a Significant Focus on Outcomes
Webinar
February 11
Fee: $200 per connection

Learn from an expert the tools and tactics to build a successful service excellence program.

Target audience:
CEOs, COOs, CFOs, CMOs, department heads, hospital and nursing leadership, nurses and other hospital professionals interested in management and nursing home administrators.

HITECH: Investigation of Breach of Unsecured Protected Health Information (PHI)
Webinar
February 18
Fee: $200 per connection

Learn from an expert the highlights of HITECH, how to determine if a breach has occurred and corrective strategies to ensure HIPAA compliance.

Target audience: CEOs, COOs, CMOs, CNOs, The Joint Commission coordinators, HIM leadership, medical records directors, hospital/nursing leadership, compliance officers, risk managers, marketing directors and legal counsel.

Complying with the CMS Interpretive Guidelines on Infection Control ... It's Critical!
Webinar
February 18
Fee:  $200 per connection

Participants will learn strategies to ensure compliance with the CMS guidelines on infection control.

Target audience: CEOs, COOs, CNOs, CMOs, directors responsible for inpatient, outpatient, ED, lab, dieticians, housekeeping, maintenance, quality improvement, The Joint Commission coordinators, risk managers, patient safety officers and compliance officers.

The Physician Market: Compensation, Benefits, Recruiting and Employment Trends
Webinar
February 23
Fee: $200 per connection

In this Webinar we will review four critical trends in physician compensation, production, recruiting and benefits that impact provider organizations. 

Target audience: CEOs, COOs, CFOs, CMOs, HR directors, physician services and financial services

Addressing the Potential Litigation Impacts of So-Called Never Events
Webinar
March 2
Fee: $200 per connection

This presentation will review the development and implementation of HACs and the potential use of HAC data and occurrences by plaintiffs in malpractice suits.

Target audience: CEOs, COOs, CFOs, CMOs, nursing leadership, The Joint Commission coordinators, process improvement directors, risk managers, safety and compliance officers

Hospital Discharge Planning: Best Practices to Reduce Preventable Readmissions
Webinar
March 4
Fee: $200 per connection

Program topics include: patient safety issues between care points; potential solutions to decrease breakdowns in patient care during transitions; and case studies for potential breakdowns and solutions.

Target audience: CEOs, COOs, CNOs, CMOs, nursing and clinical leadership, The Joint Commission coordinators, performance improvement directors and staff, safety officers, social workers, discharge planners and risk managers

Resilient Leaders, Resilient Organizations
Webinar
March 11
Fee: $200 per connection

Topics include: strategies to increase your personal resilience; four leadership behaviors that bring out the natural resilience in your team; and strategies to increase the resilience of your team or of a key employee.

Target audience: CEOs, COOs, CNOs, CMOs, all hospital leadership and nursing home administrators

CMS and The Joint Commission Standards on Informed Consent: Ensuring Compliance*
Webinar
March 18
Fee: $200 per connection

This program will discuss the current CMS hospital CoP informed consent requirements and the 2010 Joint Commission informed consent standards. The CMS requirements for critical access hospitals will also be addressed.

Target audience: CEOs, COOs, CNOs, directors of OR/anesthesia, HIM, inpatient, outpatient and quality improvement, The Joint Commission coordinators, risk managers, patient safety and compliance officers



 (*) = Brochure not yet available