Throughout the year, the Association offers various Webinars, Audioconferences, on-site programs and on-line education (carelearning.com) that focuses on health care issues that affect Virginia health systems. View our calendar to see these and other VHHA/VHREF educational offerings throughout the year.
Click on Learn More to download a PDF copy of the brochure. To register for a program, click on Register Now.
NOTES: Registration for a webinar below entitles you to one telephone connection at one location, one master set of handouts (with permission to make additional copies for the participants at your location), one Internet connection and an unlimited number of participants from your organization in one listening room.
VHREF requires payment in advance of any program. You may remit payment online using our secure online credit card system or print your registration confirmation e-mail to request payment by check.
Be sure to visit www.carelearning.com for your online educational courses.
This workshop is designed to provide an introductory overview of the Just Culture model and concepts based upon the work of David Marx to assist Virginia hospitals and health systems with establishing and maintaining a culture that supports safety and builds high reliability. This workshop also includes instruction in basic event investigation, coaching and mentoring staff and hands on practice and instruction with using the Just Culture algorithm.
Target audience: Hospital and health system employees including nurses and nurse managers, quality improvement and patient safety management and staff, risk managers, human resources managers and staff, senior leaders, and physicians. For maximum benefit, it is recommended that organizations send a team of at least 2-3 individuals.
The highest number of deficienciesfor hospitals that were out of compliance with the hospital Conditions of Participation (CoP) were in the area of patient rights. Patient rights should be on every hospital’s the radar screen. The highest number of deficiencies was in the area of restraint and seclusion, followed by care in a safe setting, grievances, personal privacy, advance directives, confidentiality, admission status notification and visitation. The November 2014 report showed 3,908 deficiencies in patient rights.
This program will discuss important CMS memos, including one on confidentiality and privacy for hospitals, which is important due to the revised HIPAA law and increased penalties being levied against hospitals last year. The program will detail the CMS patient rights requirements which include grievances, right to get notice of patient rights, exercise of rights, visitation, informed consent, privacy, confidentially of medical records, safety, advance directives, interpreters, abuse and neglect, infant security, plan of care, staffing levels, and over 50 pages of restraint standards. IT will also highlight the crosswalk to the Joint Commission standards
Target audience: CEO, CMO, CNO, nursing leadership, outpatient director, Medical Staff Coordinator, Accreditation and Regulation Director, The Joint Commission Coordinator, Performance Improvement Director, Risk Manager, and Safety Officer, Compliance Officer, and legal counsel
In an environment where value is rewarded,high-functioning multispecialty integrated medical groups are positioned to have a strategic advantage. This presentation provides detailed case studies of how select organizations with differing organizational characteristics, capabilities, and market conditions are utilizing their respective physician and ambulatory organizations to lead organizational transformation efforts toward integrated care delivery. As part of this session, participants will learn about changing management, operational, and IT structures inherent to these integrated medical groups.
Target audience: CEO, CFO, COO, CMO, CIO, CSO, health system and medical group executives, and Vice-Presidents of Business Development.
Target audience: Performance improvement directors and staff, risk management, quality staff, compliance officers, chief nursing officers, chief medical officers, patient safety officers, nurse educators, staff nurses, nurse managers, leadership staff, board members, accreditation staff, department directors, infection preventionists and anyone else who is responsible to ensure the CMS CoPs related to performance improvement are met.
Target audience: COOs, CNOs, department managers/directors, hospital leadership, nursing leadership, nursing home administrators, and other hospital professionals interested in management
Lean Healthcare 300 is a facilitator training course designed to take basic lean training and knowledge to the next level and apply that knowledge with a team to improve a process. This course will give participants the information and training necessary to lead a Kaizen event. The course includes discussions on: the structure of a successful lean organization, including the roles for management, frontline and executive staffd; teams and team formation; a kaizen agenda and actions to complete during a kaizen event; along with other helpful tools. The course also includes team break-out sessions and real-life examples. There will be speakers who will discuss thier hospitals' journeys and success stories. Participants must have completed Lean Healthcare 200 to be eligible to attend this program.
Target audience: Healthcare Professionals looking to establish a solid foundation in the principles and tools used to improve systems and processes, including but not limited to: nurse leaders/managers; performance improvement specialists; Lean/change professionals; human resources professionals; physician leaders; healthcare executives; healthcare managers
This 1-day workshop will cover the topics of human factors engineering as it relates to healthcare as a system and the relationship between the key concepts and event investigation. Using a case study approach, participants will be walked through the steps of conducting a timely review, methods for considering each system component; ways to ask questions and acquire information , and methods for remaining objective and supporting a just culture. Solution development and ways to measure effectives and achieve sustainability will also be covered.
Faculty: Vicki R. Lews, PhD, Healthcare Safety Strategies, LLC
Target audience: Hospital and health systemmanagers, quality improvement and patient safety management and staff, risk managers, senior leaders, physician leaders, and others who conduct patient safety event investigations.