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Virginia Hospital & Healthcare Association

Programs and Seminars

Throughout the year, the Association offers various Webinars, Audioconferences, on-site programs and on-line education (carelearning.com) that focuses on health care issues that affect Virginia health systems. View our calendar to see these and other VHHA/VHREF educational offerings throughout the year.

Click on Learn More to download a PDF copy of the brochure. To register for a program, click on Register Now.

NOTES: Registration for a webinar below entitles you to one telephone connection at one location, one master set of handouts (with permission to make additional copies for the participants at your location), one Internet connection and an unlimited number of participants from your organization in one listening room.

VHREF requires payment in advance of any program. You may remit payment online using our secure online credit card system or print your registration confirmation e-mail to request payment by check.

Download this list of nearby hotels (PDF) if overnight room reservations are required in Glen Allen, Virginia, as well as directions to VHHA headquarters in Glen Allen.

Be sure to visit www.carelearning.com for your online educational courses.

TJC Staffing Effectiveness

June 4 (10:00 a.m. - 11:00 a.m.)
Fee: $200 per connection (1 Audio/1 Internet)

Everyone is trying to improve care and justify staff.  Sandy Burke will teach you how to accomplish this.  Attendees will learn how to connect the relationship between staffing and positive outcomes.  The nursing department is required to meet staffing effectiveness standards, but any manager, in any department that is concerned with improving efficiency, care delivery and maintaining staff will find this program valuable.  Staffing effectiveness has applicability across all departments and produces important outcomes. 

Target audience: CNOs, nursing leadership, and staff nurses

Mend Hearts and Minds and Manage to Reimbursment

June 24 (11:00 a.m. - 12:30 p.m.)
Fee: $200 per connection (1 Audio/1 Internet)

This webinar will provide a case study of a successful initiative at Mayo Clinic Rochester to manage to reimbursement in the challenging inpatient environment.  Providing best-in-class care while at the same time working to meet the needs of vulnerable populations is at best a difficult problem.  Delivering best-in-class care is challenging because there is no consensus on what problems inpatient facilities should be addressing; let alone how to resolve them.  The scarcity of inpatient beds and inadequate reimbursement heightens the stakes for organizations striving to make the best use of resources.  The four-unit, inpatient psychiatric service at Mayo Clinic Rochester serves a nine-county region as well as a national and international referral base.  The leadership team spearheaded a multi-disciplinary improvement effort to standardize value.  Participants will learn how three core strategies resulted in an 8% improvement in cost per case with significant potential for continued improvement in cost position as well as fidelity and quality of care.  Discussion will include how the team rethought the deployment of clinical pathways in the psychiatric setting.  Presenters will discuss the benchmarking the team conducted to better understand different approaches to care team models and evidence-based treatment.  Finally, the presenter will provide detailed information about implementation considerations for six pathways focused on providing evidence-based patient education, therapy, and programming. 

Target audience: Administrators, Financial Officers, Nurse Executives, Quality Specialists, Physician Executives

Empowering Physicians for Population Health: Tools for Enhancing Clinical and Financial Performance in a Value-Based Environment

June 24 (2:30 p.m. - 4:00 p.m.)
Fee: $200 per connection (1 Audio/1 Internet)

To be successful under accountable care, organizations much achieve the Triple Aim while creating economic and clinical value for physicians.  This webinar will describe how to optimize new sources of revenue from innovative payment models based on attribution management, disease management, closing care gaps and improving the health of covered populations, while enhancing the physician practice enterprise through strong financial and operational management.  Participants will gain a deeper understanding of the clinical and technology pathways required to intervene and drive population health. 

Target audience: C-Suite, SVP/VP Operations, Physician Relations, Quality Management, Population Health, Managed Care

Human Factors Science and Safety Event Analysis

June 25
Fee: The fee for this program is $375.00. Registrants from hospitals who are members of the VA PSO will receive a $50 discount off the program fee.

This 1-day workshop will cover the topics of human factors engineering as it relates to healthcare as a system and the relationship between the key concepts and event investigation.  Using a case study approach, participants will be walked through the steps of conducting a timely review, methods for considering each system component; ways to ask questions and acquire information , and methods for remaining objective and supporting a just culture. Solution development and ways to measure effectives and achieve sustainability will also be covered.

Faculty:  Vicki R. Lews, PhD, Healthcare Safety Strategies, LLC

Target audience: Hospital and health systemmanagers, quality improvement and patient safety management and staff, risk managers, senior leaders, physician leaders, and others who conduct patient safety event investigations.

EMTALA and the On Call Physician

June 25 (10:00 a.m. - 11:30 a.m.)
Fee: $200 per connection (1 Audio/1 Internet)

Did you know that EMTALA deficiencies were the number one problematic standard for hospitals from CMS? CMS has started issuing memos summarizing deficiencies. Many hospitals were surprised to see that EMTALA deficiencies were the top deficiency and many of those involved the on-call physician issue. The November 2014 deficiency report found 1725 EMTALA deficiencies. There were 85 related to on call physician issues. This program will discuss the proposed OIG changes which effect on call physicians. It will also discuss changes in 2015 regarding the QIO handling of complaints as two organizations will now be handling these.

Every hospital that has an emergency department and accepts Medicare or Medicaid reimbursement must follow the federal law and CMS interpretive guidelines on EMTALA. This includes critical access hospitals. Stiff penalties attach for both the hospital and the physician for violating this law including up to a $50,000 fine and exclusion from the Medicare program. Physicians can be fined and excluded from participating in any federal program and their license can be revoked by the state medical board. The Center for Medicare and Medicaid Services (CMS) and the Office of Inspector General (OIG) suggest that hospitals provide EMTALA on call training for their physicians who are on call.

The Patient Protection and Affordable Care Act has specific provisions related to insurers and EMTALA-covered patients. Insurers cannot require a prior authorization for screening and stabilization services as defined under EMTALA. 

Target audience: CEOs, emergency department managers, emergency medicine physicians, emergency department nurses, OB managers and nurses, behavioral health directors and staff, psychiatrists, nurse supervisors, compliance officers, legal counsel, risk managers, chief nursing officers (CNO), chief medical officers (CMO), consumer advocates, patient safety officers, compliance officers, regulatory affairs directors, directors of hospital based ambulances, ED nurse educators, nurse educators, Medical Staff Directors, hospital attorneys, nurse educators, and nurse managers.

Beyond Value Based Care: Managing High-Risk, High-Cost Patients

July 21 (11:00 a.m. - 12:30 p.m.)
Fee: $200 per connection (1 Audio/1 Internet)

Early identification and management of patients with complex cardiovascular conditions through system or hospital-wide initiatives will improve outcomes and reduce exposure to penalties from inappropriate readmissions.  This webinar will provide hospitals with key imperatives for managing the high risk cardiovascular patients and strategies that were successful for both inpatient and outpatient centered care.  Through the multidisciplinary approach, a single point of contact in the specialty clinic provided a smooth transition of care to the patient’s PCP and specialists, which improved quality outcomes, decreased readmissions, cost, and LOS for the facility while improving patient adherence for a successful transition to home. 

Target audience: Senior Level Administrators, Directors, Clinical Management, Physicians, and Practice Administrators

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