Color Center for Ex logo JPEG

The VHHA Center for Healthcare Excellence was launched in January 2015 as an initiative of VHHA and the Virginia Hospital Research & Education Foundation (VHREF).

Mission:

To improve the safety and quality of health care in Virginia by assisting members in achieving top-tier performance in quality, safety and service.

Specifically, the Center will: (1) Support and encourage adoption of best practices in patient care and service by all Virginia hospitals and health systems; (2) Facilitate effective collaborations among Virginia hospitals, health systems, health care providers and key stakeholders; and (3) Serve as a coordinating center for seeking, procuring and administering funding to support patient safety and health care quality initiatives in Virginia.

Imagine a Virginia That . . .

  • Delivers high-value health care (top-tier quality at the lowest cost);
  • Ensures a safe environment for all patients, families, staff, and visitors in health care organizations;
  • Achieves zero harm to all patients;
  • Always provides an optimal patient and family experience;
  • Understands and adopts reliability as an operating system in health care;
  • Designs and implements health care work processes to reflect evidence-based best practices; and
  • Influences and reinforces behavior accountability of individuals, teams, and organizations.

Overview of the Center for Healthcare Excellence

The VHHA Board of Directors approved making publicly available a Virginia report card that measures aggregate quality and patient safety performance of Virginia’s hospitals.

Information contained herein details progress made by Virginia hospitals and health systems in select quality and patient satisfaction elements of performance.

Last Data Uploaded March 2016

scorecard edited (Custom) (2)

Abraham Segres: Vice President, Quality and Patient Safety
804-965-1214; asegres@vhha.com

Betsy Cole Archer: Director, Performance Improvement
804-965-1216; bcole@vhha.com

Wanda Clevenger: Director, Performance Improvement
804-965-1202; wclevenger@vhha.com

Mike Gaetano: Project Manager, Quality & Patient Safety
804-965-1208; mgaetano@vhha.com

Joan Williamson: Director, Virginia Patient Safety Organization
804-965-1226; jwilliamson@vhha.com

PSO logo - patient safety
The Virginia PSO is a component organization of VHHA and VHREF, created under the authority of the Patient Safety and Quality Improvement Act of 2005. The Virginia PSO was established to assist Virginia hospitals, health systems and other health care organizations in providing the safest and highest quality of care to their patients.
Virginia PSS
The two-day patient safety summit provides information and strategies to enhance patient safety, reduce the risk of error, and improve effectiveness of teams in the delivery of health care. Participants discuss methods for health care professionals to involve and collaborate with patients and families in all aspects of care across the continuum.